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JunkStarNATIONWIDE JUNK CAR BUYER
(323) 503-4171Call usGet my offer

Selling your car, your way.

Everyone should be able to sell their car with JunkStar. If something on this site or in our process gets in your way, there’s always another route — and a person to help.

Phone, relay, email or chat Help on pickup day Built for keyboards and screen readers

No obligation Free towing(323) 503-4171

Ways to sell

Pick whatever is easiest for you.

Every route leads to the same firm offer, free towing and payment at pickup.

  1. Online in about two minutes

    The offer form works with a keyboard and screen readers. Every field has a label, and errors say exactly what to fix.

  2. Call us

    Call (323) 503-4171 and we’ll take your details and build the offer with you. Prefer relay? Dial 711 to reach Telecommunications Relay Service and ask for our number.

  3. Email us

    Write to support@myjunkstar.com with the year, make and model, your ZIP code and the best way to reach you. We’ll reply in writing.

  4. Ask Ayra

    Our chat assistant answers questions about titles, pickup and payment in plain language, any time of day. A person is always a call or email away.

Pickup day

Help when the truck arrives.

Tell us what would help when we confirm your pickup, and we’ll plan around it. You can ask us to:

  • Explain each document before you sign, out loud if you like.
  • Give you extra time to read and sign, with no pressure.
  • Have a family member, friend or caregiver with you during the sale.
  • Confirm the time and details by text or email instead of a call, or the other way round.
  • Walk you through what your state accepts if you can’t find the title.

Your offer and payment are the same whichever help you ask for.

On this website

Features that help you get around.

FeatureHow it helps
Skip to content linkPress Tab on any page to jump straight past the menu.
Full keyboard supportMenus, forms, questions, chat and the state list all work without a mouse, with a visible focus outline.
Labeled forms with clear errorsFields are announced by name; an error marks the field and moves you to it.
Readable contrast and zoomText meets WCAG AA contrast, and pages work at 200% zoom and on small screens.
Reduced motionIf your device asks for less motion, animations and smooth scrolling are turned off.
Alternatives to visual toolsThe state map has a ‘Choose your state’ list, and the video’s steps are written out on How it works.

Common questions

Questions about accessibility

Can someone else handle the sale for me?
Yes, someone can help you through the whole process. If they will sign for you, ask us what your state requires, such as a signed authorization or power of attorney.
Do I have to use the website?
No. You can sell entirely by phone, relay or email — the offer is the same.
Will asking for help change my offer?
No. Your offer is based on the car and its paperwork, never on how you contact us or what help you ask for.

Last updated: October 25, 2026

Our commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA across myjunkstar.com, and we fix barriers as soon as we learn about them.

Known limitations

  • Our 40-second launch film does not have captions yet. Everything it shows is written out on the How it works page.
  • The interactive state map is designed for pointer use. The ‘Choose your state’ list beneath it does the same job by keyboard and screen reader.

Report a barrier

Email support@myjunkstar.com or call (323) 503-4171 with the page address and what happened. We’ll help you finish your sale another way straight away, and work to fix the problem.